Hello again. Things haven't been going well at tip（小费 v.给....小费）-top（ 顶部） trading. There was a fire in the warehouse（ 仓库） caused（造成） by Mr.Ingalls' cigarette（ 香烟） and now Mr.Socrates, the big boss（老板） from America, has turned up unexpectedly（出乎意料地）. So honey（蜜）, are you? Anna. I'm Anna.

  I work here as a sales（ 卖） executive（执行者）. We haven't met before. We sure（ 〈口语〉 的确） ain't. Looks like I've arrived just in the nick（刻痕） of time. What's going on? Oh, Mr.Socrates.

  Golly gosh, what an unexpected（想不到的）-- Unexpected（想不到的）, all right. Looks like this company's in a mess（混乱）. Uh, yes. It was okay when I popped（ 发出“砰”的一声） out for some biscuits（(英)饼干）. Um, would you like-- Biscuits? They're cookies, man.

  Look, now what do I have to do to get a triple（三倍的） shot（发射） organic（[有化] 有机的） skinny cappuccino around here? I'll get you one, Mr.Socrates. It's okay, honey. I need you to book（预定） me a hotel room. You, what's your name again? Paul, can you fetch（拿来） me one?

  Right, Anna. Booking a room for Mr.Socrates. This is something you can't get wrong. Well, I've never done it before. I'm sure you'll be okay. When you book a room, here's what you could say.

  Hello. I'd like to check availability（有效（性）） and prices for a room, please. Does the price include breakfast? Are there any business facilities（设施） such as internet and Wi-Fi? I'd like to go ahead（在前） and make the reservation（预约）, please. Okay（好）, I'll give it a try（尝试）.

  But where shall（〔某事〕必定） I look?