Here we are again at Tip（小费 v.给....小费） Top（ 顶部） Trading where Anna's interview for a sales（ 卖） job has been suddenly interrupted. Office Assistant（助手） Denise has entered（走进） the room looking very worried（ 担心的）. What's wrong? And will Anna have any suggestions（ [C] 建议） that might（可以〔用于礼貌地提出建议〕） help? I don't know what to do. So what's the matter（物质） Denise?

  You know the PowerPoint presentation（展示）? The one we've been preparing for the last two months? Yes. The one that's very, very important and that we need this afternoon? That one. Aha!

  We've lost everything! No! I had it on a USB stick（ 木棒） to transfer（转让） it, but the stick has vanished（突然不见）. Right, Anna. Now is your chance（机会） to help them find solutions（解决方案） to the problem. You'll need phrases like 'Can I make a suggestion?

  Why don't you? Have you tried? Maybe we could. How about 'I have an idea'? But don't you have it saved（救） on your computer? No.

  It was taking up a lot of space, so I deleted（删除） it. So you have lost the only copy（抄件） we have? Yes. What idiots（白痴）. I've never seen such a disorganized office. Go on.

  You'd better help them, Anna.