Hello and welcome again to English at Work, where things are a little tenseadj.紧张的. Anna's finding it hard to work with new employeenoun.受雇者 Rachel. She's told Paul, the bossnoun.老板, about Rachel's incompetence, but he's done nothing about it. So Anna, how are you feeling today? Frustratedverb.挫败. All that work I put in getting the contractsnoun.合同 for Imperial Lemons and Rachel has sent out a loadnoun.负载 of second hand plasticnoun.塑胶 oranges. I guess you're going to have to callverb.把…叫做 your clientnoun.[经] 客户 and sortverb.整理 out the messnoun.混乱.
I guess so. Oh hi Tom. Is she about the man eater? No, it's all clearadj.清晰的. She's gone out for a cappuccino. Oh good, good. Look, I managedverb.管理 to callverb.把…叫做 the guy she bought the second hand oranges from and I cancelledverb.取消 the order. Phew, great. Yeah, yeah. And last night I managedverb.管理 to orderverb.命令 some Imperial Lemons and sent them to that companynoun.公司 in France, Fruit Traders International. Here's the paperworknoun.文书工作. Tom, that's brilliantadj.灿烂的. Here, let me give you a big hug.
You savedverb.救 the day. That's a bitnoun.一点 tightadj.紧的. Oh no, not again. You two just can't leave each other aloneadv.单独地. But it was just... Say no more Anna. Now, I was looking for my special red pen. Have you seen it anywhereadv.在什么地方? No, funny that my pens have gone missingverb.未击中 too. I'll go and get some more. Now Anna, I don't want to interfereverb.干涉, but have you calledverb.把…叫做 that companynoun.公司 in France to see how they are? Well, they're fine, aren't they?
It's good customernoun.顾客 servicenoun.公共服务 to callverb.把…叫做 them and see how they are. But what do I say? Tell you what, I'll go over there and you can callverb.把…叫做 me and practice. Right. OK, Tom, I'm callingverb.把…叫做 your number now. Hello, Fruit Traders International. Yes, hello. Introduceverb.介绍 yourself and ask me how I am. Oh, right. Hello, I'm Anna from Tip Top Trading. How are you today? I'm very welladj.健康的. Now, ask me about the order. I hopeverb.希望 you have receivedverb.收到 our Imperialadj.帝王的 lemons and that you are happy with the order.
Yes, very, very happy. The lemons are fantastique. Oh, that's good. We do hopeverb.希望 you are pleasedadj.开心的 with our servicenoun.公共服务 and that you may use us again. We certainlyadv.一定 will. Thank you. Do you have any questions you may want to ask? No, actuallyadv.实际上, yes. Can I buy you dinner sometimeadv.在某一时候? Very funny, Tom. They won't ask that. No, I'm asking you. Oh, right. OK then, yes. Hooray! Or should I say, oh dearadj.亲爱的, sillyadj.傻的 Anna has agreed to go on a dinner date with Tom, but there's still some businessnoun.商业 to attendverb.出席 to.
Don't forget to make that call to your clientnoun.[经] 客户, Anna. No, I won't. In factnoun.事实, I'll do it right now. Good. While she makes that callverb.把…叫做, here's a remindernoun.提醒物 of some of the phrasesnoun.短语 she could use. Hello, I'm Anna from Tip Top Trading. How are you today? I hopeverb.希望 you have receivedverb.收到 our order and are happy with it. We do hopeverb.希望 you are pleasedadj.开心的 with our servicenoun.公共服务 and that you may use us again. Do you have any questions you may want to ask?
Are you OK, Anna? You look a bitnoun.一点 annoyedadj.恼怒的. I am. I just calledverb.把…叫做 our clientsnoun.[经] 客户 in France to checkverb.检查 everything was OK and they said Rachel had already calledverb.把…叫做 them and told them our lemons were sold last seasonnoun.时期. And they would be stupidadj.愚蠢的 not to chooseverb.选择 oranges. That's terribleadj.可怕的. Hey, Anna, how about this restaurant for our date? I mean, our businessnoun.商业 meeting? Look at the menu. Not now, Tom. Rachel has messedverb.弄乱 things up again. She is causingverb.造成 so much troublenoun.问题.
She has got to go. Oh, yeah, right. This callsverb.把…叫做 for actionnoun.行动. It certainlyadv.一定 does. It soundsverb.听（诊） like Rachel has gone too far this time and it's up to Anna to sortverb.整理 things out. But what can she do? Join us again next time on English at Work to find out. Bye. See you next time.