安娜在工作中的沮丧

Hello and welcome again to English at Work, where things are a little tense紧张的. Anna's finding it hard to work with new employee受雇者 Rachel. She's told Paul, the boss老板, about Rachel's incompetence, but he's done nothing about it. So Anna, how are you feeling today? Frustrated挫败. All that work I put in getting the contracts合同 for Imperial Lemons and Rachel has sent out a load负载 of second hand plastic塑胶 oranges. I guess you're going to have to call把…叫做 your client[经] 客户 and sort整理 out the mess混乱.

I guess so. Oh hi Tom. Is she about the man eater? No, it's all clear清晰的. She's gone out for a cappuccino. Oh good, good. Look, I managed管理 to call把…叫做 the guy she bought the second hand oranges from and I cancelled取消 the order. Phew, great. Yeah, yeah. And last night I managed管理 to order命令 some Imperial Lemons and sent them to that company公司 in France, Fruit Traders International. Here's the paperwork文书工作. Tom, that's brilliant灿烂的. Here, let me give you a big hug.

You saved救 the day. That's a bit一点 tight紧的. Oh no, not again. You two just can't leave each other alone单独地. But it was just... Say no more Anna. Now, I was looking for my special red pen. Have you seen it anywhere在什么地方? No, funny that my pens have gone missing未击中 too. I'll go and get some more. Now Anna, I don't want to interfere干涉, but have you called把…叫做 that company公司 in France to see how they are? Well, they're fine, aren't they?

It's good customer顾客 service公共服务 to call把…叫做 them and see how they are. But what do I say? Tell you what, I'll go over there and you can call把…叫做 me and practice. Right. OK, Tom, I'm calling把…叫做 your number now. Hello, Fruit Traders International. Yes, hello. Introduce介绍 yourself and ask me how I am. Oh, right. Hello, I'm Anna from Tip Top Trading. How are you today? I'm very well健康的. Now, ask me about the order. I hope希望 you have received收到 our Imperial帝王的 lemons and that you are happy with the order.

Yes, very, very happy. The lemons are fantastique. Oh, that's good. We do hope希望 you are pleased开心的 with our service公共服务 and that you may use us again. We certainly一定 will. Thank you. Do you have any questions you may want to ask? No, actually实际上, yes. Can I buy you dinner sometime在某一时候? Very funny, Tom. They won't ask that. No, I'm asking you. Oh, right. OK then, yes. Hooray! Or should I say, oh dear亲爱的, silly傻的 Anna has agreed to go on a dinner date with Tom, but there's still some business商业 to attend出席 to.

Don't forget to make that call to your client[经] 客户, Anna. No, I won't. In fact事实, I'll do it right now. Good. While she makes that call把…叫做, here's a reminder提醒物 of some of the phrases短语 she could use. Hello, I'm Anna from Tip Top Trading. How are you today? I hope希望 you have received收到 our order and are happy with it. We do hope希望 you are pleased开心的 with our service公共服务 and that you may use us again. Do you have any questions you may want to ask?

Are you OK, Anna? You look a bit一点 annoyed恼怒的. I am. I just called把…叫做 our clients[经] 客户 in France to check检查 everything was OK and they said Rachel had already called把…叫做 them and told them our lemons were sold last season时期. And they would be stupid愚蠢的 not to choose选择 oranges. That's terrible可怕的. Hey, Anna, how about this restaurant for our date? I mean, our business商业 meeting? Look at the menu. Not now, Tom. Rachel has messed弄乱 things up again. She is causing造成 so much trouble问题.