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BBC · English at Work · A2 · Part 1

This collection focuses on workplace challenges like handling mistakes, phone calls, and negotiations. Learners practice listening and speaking through realistic office conversations, building skills for customer service and professional communication.

Start From Episode 1

Level

A2-

Vocabulary

1488

Avg Duration

5 min

Episodes

35

Chapter index

Chapter Index

A2
Episode 1 · A2 · Difficulty score 1.620
Episode 1Free4 Aug 2024
Anna's Frustration at Work

Anna's Frustration at Work

★★★★★3/5

English Summary

Anna is frustrated with her new colleague, Rachel, who has caused a mix-up with an order of second-hand oranges instead of Imperial Lemons. Tom helps Anna rectify the situation and practice customer service skills by calling their client in France.

Hot Sentences

A1I guess you're going to have to call your client and sort out the mess.

A1I hope you have received our order and are happy with it.

Conversation
Anna's Frustration at Work

Reading

A1+

Listening

A2-

Vocabulary

140

Duration

5 min
Reading/A1+Listening/A2-Vocabulary/140Duration/5 min
Open Read + Listen
Episode 2
Office Farewell and Career Advice

Office Farewell and Career Advice

★★★★★4/5

English Summary

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Office Farewell and Career Advice

Reading

A1+

Listening

A2-

Vocabulary

178

Duration

6 min
Reading/A1+Listening/A2-Vocabulary/178Duration/6 min
Open Read + Listen
Episode 3
Denise Returns to Tip Top Trading

Denise Returns to Tip Top Trading

★★★★★4/5

English Summary

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Denise Returns to Tip Top Trading

Reading

A2-

Listening

A2-

Vocabulary

151

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/151Duration/5 min
Open Read + Listen
Episode 4
Anna's Airport Proposal

Anna's Airport Proposal

★★★★★4/5

English Summary

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Anna's Airport Proposal

Reading

A1+

Listening

A2-

Vocabulary

70

Duration

3 min
Reading/A1+Listening/A2-Vocabulary/70Duration/3 min
Open Read + Listen
Episode 5
Office Crisis and Urgent Solutions

Office Crisis and Urgent Solutions

★★★★★4/5

English Summary

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Office Crisis and Urgent Solutions

Reading

A1+

Listening

A2-

Vocabulary

166

Duration

5 min
Reading/A1+Listening/A2-Vocabulary/166Duration/5 min
Open Read + Listen
Episode 6
Phone Training with Denise and Anna

Phone Training with Denise and Anna

★★★★★3/5

English Summary

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Phone Training with Denise and Anna

Reading

A1+

Listening

A2-

Vocabulary

102

Duration

5 min
Reading/A1+Listening/A2-Vocabulary/102Duration/5 min
Open Read + Listen
Episode 7
Anna Books a Hotel Room

Anna Books a Hotel Room

★★★★★4/5

English Summary

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Anna Books a Hotel Room

Reading

A2-

Listening

A2-

Vocabulary

148

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/148Duration/5 min
Open Read + Listen
Episode 8
Office Drama and Strategy Meeting

Office Drama and Strategy Meeting

★★★★★4/5

English Summary

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Office Drama and Strategy Meeting

Reading

A2-

Listening

A2-

Vocabulary

162

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/162Duration/5 min
Open Read + Listen
Episode 9
Anna Steps Up as Boss

Anna Steps Up as Boss

★★★★★3/5

English Summary

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Anna Steps Up as Boss

Reading

A2-

Listening

A2-

Vocabulary

148

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/148Duration/5 min
Open Read + Listen
Episode 10
Anna's Telephone Troubles

Anna's Telephone Troubles

★★★★★4/5

English Summary

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Anna's Telephone Troubles

Reading

A1+

Listening

A2-

Vocabulary

116

Duration

4 min
Reading/A1+Listening/A2-Vocabulary/116Duration/4 min
Open Read + Listen
Episode 11
Anna's First Week at Work

Anna's First Week at Work

★★★★★4/5

English Summary

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Anna's First Week at Work

Reading

A2-

Listening

A2-

Vocabulary

124

Duration

4 min
Reading/A2-Listening/A2-Vocabulary/124Duration/4 min
Open Read + Listen
Episode 12
Mr Socrates at the Pub

Mr Socrates at the Pub

★★★★★2/5

English Summary

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Mr Socrates at the Pub

Reading

A2-

Listening

A2-

Vocabulary

172

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/172Duration/6 min
Open Read + Listen
Episode 13
Anna and Tom's Wedding

Anna and Tom's Wedding

★★★★★5/5

English Summary

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Anna and Tom's Wedding

Reading

A1+

Listening

A2-

Vocabulary

108

Duration

4 min
Reading/A1+Listening/A2-Vocabulary/108Duration/4 min
Open Read + Listen
Episode 14
Office Fire Drill Emergency

Office Fire Drill Emergency

★★★★★5/5

English Summary

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Office Fire Drill Emergency

Reading

A1+

Listening

A2-

Vocabulary

132

Duration

4 min
Reading/A1+Listening/A2-Vocabulary/132Duration/4 min
Open Read + Listen
Episode 15
Flight Cancellation Dilemma

Flight Cancellation Dilemma

★★★★★5/5

English Summary

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Flight Cancellation Dilemma

Reading

A1+

Listening

A2-

Vocabulary

161

Duration

5 min
Reading/A1+Listening/A2-Vocabulary/161Duration/5 min
Open Read + Listen
Episode 16
Anna's First Day at Tip Top Trading

Anna's First Day at Tip Top Trading

★★★★★3/5

English Summary

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Anna's First Day at Tip Top Trading

Reading

A2-

Listening

A2-

Vocabulary

126

Duration

4 min
Reading/A2-Listening/A2-Vocabulary/126Duration/4 min
Open Read + Listen
Episode 17
Anna's Promotion and Proposal Dilemma

Anna's Promotion and Proposal Dilemma

★★★★★4/5

English Summary

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Anna's Promotion and Proposal Dilemma

Reading

A2-

Listening

A2-

Vocabulary

170

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/170Duration/6 min
Open Read + Listen
Episode 18
Navigating Workplace Dynamics

Navigating Workplace Dynamics

★★★★★4/5

English Summary

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Navigating Workplace Dynamics

Reading

A2-

Listening

A2-

Vocabulary

184

Duration

7 min
Reading/A2-Listening/A2-Vocabulary/184Duration/7 min
Open Read + Listen
Episode 19
Offering Help in the Office

Offering Help in the Office

★★★★★4/5

English Summary

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Offering Help in the Office

Reading

A1+

Listening

A2-

Vocabulary

120

Duration

4 min
Reading/A1+Listening/A2-Vocabulary/120Duration/4 min
Open Read + Listen
Episode 20
Computer Troubles at Tip Top Trading

Computer Troubles at Tip Top Trading

★★★★★5/5

English Summary

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Computer Troubles at Tip Top Trading

Reading

A2-

Listening

A2-

Vocabulary

159

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/159Duration/6 min
Open Read + Listen
Episode 21
Office Accident and Safety Report

Office Accident and Safety Report

★★★★★5/5

English Summary

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Office Accident and Safety Report

Reading

A2-

Listening

A2-

Vocabulary

146

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/146Duration/5 min
Open Read + Listen
Episode 22
Business Trip to France

Business Trip to France

★★★★★4/5

English Summary

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Business Trip to France

Reading

A2-

Listening

A2-

Vocabulary

167

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/167Duration/5 min
Open Read + Listen
Episode 23
Cold Calling for European Expansion

Cold Calling for European Expansion

★★★★★3/5

English Summary

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Cold Calling for European Expansion

Reading

A2-

Listening

A2-

Vocabulary

170

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/170Duration/6 min
Open Read + Listen
Episode 24
Mr Socrates' Complaint

Mr Socrates' Complaint

★★★★★3/5

English Summary

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Mr Socrates' Complaint

Reading

A2-

Listening

A2-

Vocabulary

154

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/154Duration/6 min
Open Read + Listen
Episode 25
Office Mix-up and Misunderstandings

Office Mix-up and Misunderstandings

★★★★★5/5

English Summary

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Office Mix-up and Misunderstandings

Reading

A2-

Listening

A2-

Vocabulary

123

Duration

4 min
Reading/A2-Listening/A2-Vocabulary/123Duration/4 min
Open Read + Listen
Episode 26
Anna and Rachel at Work

Anna and Rachel at Work

★★★★★4/5

English Summary

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Anna and Rachel at Work

Reading

A2-

Listening

A2-

Vocabulary

165

Duration

5 min
Reading/A2-Listening/A2-Vocabulary/165Duration/5 min
Open Read + Listen
Episode 27
Paul's Dilemma at Tip Top Trading

Paul's Dilemma at Tip Top Trading

★★★★★3/5

English Summary

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Paul's Dilemma at Tip Top Trading

Reading

A2-

Listening

A2-

Vocabulary

147

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/147Duration/6 min
Open Read + Listen
Episode 28
Pitching a New Plastic Vegetable

Pitching a New Plastic Vegetable

★★★★★4/5

English Summary

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Pitching a New Plastic Vegetable

Reading

A2-

Listening

A2-

Vocabulary

203

Duration

7 min
Reading/A2-Listening/A2-Vocabulary/203Duration/7 min
Open Read + Listen
Episode 29
Office Crisis and Creative Solutions

Office Crisis and Creative Solutions

★★★★★5/5

English Summary

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Office Crisis and Creative Solutions

Reading

A2-

Listening

A2-

Vocabulary

128

Duration

4 min
Reading/A2-Listening/A2-Vocabulary/128Duration/4 min
Open Read + Listen
Episode 30
Office Chaos and Phone Etiquette

Office Chaos and Phone Etiquette

★★★★★3/5

English Summary

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Office Chaos and Phone Etiquette

Reading

A2-

Listening

A2

Vocabulary

145

Duration

5 min
Reading/A2-Listening/A2Vocabulary/145Duration/5 min
Open Read + Listen
Episode 31
Mr Socrates Visits Tip Top Trading

Mr Socrates Visits Tip Top Trading

★★★★★4/5

English Summary

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Mr Socrates Visits Tip Top Trading

Reading

A2-

Listening

A2

Vocabulary

182

Duration

5 min
Reading/A2-Listening/A2Vocabulary/182Duration/5 min
Open Read + Listen
Episode 32
Anna Confronts a Smoking Manager

Anna Confronts a Smoking Manager

★★★★★3/5

English Summary

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Anna Confronts a Smoking Manager

Reading

A2-

Listening

A2-

Vocabulary

134

Duration

4 min
Reading/A2-Listening/A2-Vocabulary/134Duration/4 min
Open Read + Listen
Episode 33
Anna Confronts Problem Colleague

Anna Confronts Problem Colleague

★★★★★4/5

English Summary

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Anna Confronts Problem Colleague

Reading

A2-

Listening

A2-

Vocabulary

170

Duration

6 min
Reading/A2-Listening/A2-Vocabulary/170Duration/6 min
Open Read + Listen
Episode 34
Office Misunderstanding and Resignation

Office Misunderstanding and Resignation

★★★★★5/5

English Summary

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Office Misunderstanding and Resignation

Reading

A2-

Listening

A2

Vocabulary

88

Duration

3 min
Reading/A2-Listening/A2Vocabulary/88Duration/3 min
Open Read + Listen
Episode 35
Negotiating a Business Deal

Negotiating a Business Deal

★★★★★4/5

English Summary

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Negotiating a Business Deal

Reading

A2-

Listening

A2

Vocabulary

143

Duration

6 min
Reading/A2-Listening/A2Vocabulary/143Duration/6 min
Open Read + Listen